LEGAL

Terms and Condition

TERMS & CONDITIONS

Last Updated: 01/10/2026

Welcome to PRAVAS.

These Terms & Conditions govern your access to and use of the PRAVAS website, including the purchase of our watches, accessories, and other products offered through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

This website is operated by Pravas Watches, trading as PRAVAS ("PRAVAS", "we", "us", or "our").

Registered / Business Address:
E303, Ace Platinum, Zeta-1, Greater Noida, 201310

Email:
hello@pravaswatches.com

Customer Support:
8448976677

By using this website, you confirm that the information you provide to us is accurate and that you have the legal capacity to enter into a purchase agreement.

You may use this website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, modify, distribute, or commercially exploit any part of the website without our written permission.
  • Use automated systems or methods to extract or collect website content without authorization.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

PRAVAS creates and sells watches and related accessories.

We make reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, colours, and other information displayed on the website are accurate.

However, slight variations may occur due to:

  • Screen and display settings
  • Photography and lighting
  • Natural variation in materials
  • Manufacturing and finishing processes

Such variations do not necessarily constitute a defect.

Product availability is subject to change without notice.

We reserve the right to discontinue products or modify product specifications where necessary.

We make every reasonable effort to represent our products accurately.

However, the appearance of colours may vary depending on your monitor, device, browser, lighting conditions, and other display settings.

Images shown on the website are intended for representation and may not always reflect the exact appearance of an individual product.

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

The applicable price for your order will be the price displayed at the time you place your order.

Prices may be changed at any time without prior notice.

Where applicable, taxes, shipping charges, duties, or other applicable charges will be displayed during the checkout process or otherwise communicated before completion of the order.

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email or through the contact information provided during checkout.

An order is considered accepted by PRAVAS only when we have confirmed the order for fulfilment.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraudulent or unauthorized transactions
  • Inaccurate customer or shipping information
  • Circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.

Payments are processed through the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We do not knowingly retain complete payment card details on our own systems where payment processing is handled by third-party payment providers.

Payment processing may be subject to the terms and privacy policies of the relevant payment provider.

Orders will be shipped to the delivery address provided during checkout.

Estimated delivery timelines, shipping charges, and applicable conditions are described on our Shipping & Refunds page.

Delivery timelines are estimates and may vary due to circumstances including:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • Incorrect or incomplete delivery information
  • Events outside our reasonable control

PRAVAS is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

If an order is returned to us because of an incorrect or incomplete address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply before the order can be resent.

Our cancellation, return, exchange, and refund terms are described in detail on our Shipping & Refunds page.

Any request for cancellation, return, exchange, or refund will be subject to the conditions specified in that policy.

Where a refund is approved, the refund process and timeline will depend on the applicable payment method and payment provider.

Nothing in these Terms is intended to limit any consumer rights that cannot lawfully be excluded or restricted.

PRAVAS timepieces may contain mechanical or automatic movements.

Mechanical watches are precision instruments and may experience normal variations in timekeeping depending on factors including wearing habits, position, temperature, movement condition, and other environmental factors.

A mechanical watch may require periodic servicing and appropriate care.

Product-specific technical specifications, warranty coverage, and care instructions should be reviewed before and after purchase.

Nothing in these Terms alters any applicable warranty rights expressly provided with your PRAVAS timepiece.

Where a product is covered by a PRAVAS warranty, the applicable warranty terms will be provided with the product and/or described on the relevant product or warranty page.

Warranty coverage is subject to the applicable warranty conditions.

Unless expressly covered by the applicable warranty, damage resulting from accidents, misuse, unauthorized modifications or repairs, improper handling, normal wear and tear, or other excluded circumstances may not be covered.

For complete details, please refer to our applicable warranty documentation.

All content appearing on this website, including but not limited to:

  • PRAVAS name and logo
  • Product names
  • Product photography
  • Videos
  • Graphics
  • Website design
  • Typography
  • Written content
  • Illustrations
  • Product descriptions
  • Brand identity

is owned by or licensed to PRAVAS and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, transmit, display, or commercially exploit our content without prior written permission.

The purchase of a PRAVAS product does not transfer ownership of any PRAVAS intellectual property.

If you submit reviews, photographs, feedback, comments, or other content to PRAVAS, you confirm that you have the necessary rights to submit that content.

By submitting content, you grant PRAVAS permission to use, reproduce, display, and publish that content for legitimate business, marketing, and communication purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

Our website may use third-party services including payment processors, shipping providers, analytics services, email platforms, and other technology providers.

Your use of certain third-party services may be subject to their own terms and policies.

PRAVAS is not responsible for the independent policies, availability, or actions of third-party services.

We aim to keep the website available and functioning correctly, but we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from security vulnerabilities
  • Compatible with every device or browser

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security, or other operational reasons.

To the extent permitted by applicable law, PRAVAS shall not be responsible for losses arising from circumstances beyond our reasonable control, including technical failures, third-party service interruptions, courier delays, natural events, or other events outside our control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to restrict any statutory rights available to consumers under applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold PRAVAS and its representatives harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of PRAVAS or any third party.

We may update these Terms & Conditions from time to time to reflect changes to our business, products, services, website, or applicable requirements.

The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws and regulations.

Nothing in these Terms is intended to exclude, restrict, or override any rights or protections available to consumers under applicable law.

Where any provision of these Terms conflicts with a mandatory provision of applicable law, the mandatory provision will prevail to the extent of that conflict.

If you have a question, complaint, or concern regarding an order, product, payment, delivery, or any other matter, please contact us first so that we can assist you.

Grievance Officer:
Shubham Kumar Singh

Email:
hello@pravaswatches.com

Phone:
8448976677

Address:
E303, Ace Platinum, Zeta-1, Greater Noida, 201310

We will handle complaints in accordance with applicable law and our internal grievance-resolution process.

For questions regarding these Terms & Conditions or your PRAVAS order:

PRAVAS
Pravas watches

Email: hello@pravaswatches.com
Phone: 8448976677
Address: E303, Ace Platinum, Zeta-1, Greater Noida, 201310